Privacy Policy

Introduction  
 
Your Privacy is of paramount importance to us. We are committed to safeguarding your privacy and protecting your personal data that is with us. This Privacy Notice outlines the details of the Personal Data we collect and process, how we handle it and the purposes for which we use it. Please read the following carefully to understand our practices regarding your Personal Data.

Throughout this document, the terms “we,””, “us”, “our” & “ours” refer to Srinivasan Services Trust. And the terms “you”, “your,” & “yours” refer to YOU (the individual whose personal data we are referring to).
 
What Personal Data Do We Collect, Store and Process? 

Categories of Personal Data that we collect, store and process are as follows: 

  • Demographic, Identity & Contact Data (for e.g., name, last name, email address, address, phone number).
  • Generated Data (for e.g., SHG ID, Farmer ID, etc.)
  • Identity Numbers (for e.g., Pan Card, Voters Id , etc.)
  • Communications details (for e.g., communication done through emails)
  • Occupation & Education (for e.g., Education Level, School, etc.)
  • Financial Transaction Data (for e.g., Income per Month, Total income from MNREGA, etc.)
  • Health Data (for e.g. blood group, Anemia, Etc.)
  • Government Schemes Program (for e.g., Scheme Name, Scheme ID, etc.)
  • Immovable Property Details (for e.g. Survey Number, House details. Landholding Details, etc.)
  • Track Location ( for e.g., GPS location for the farm)
  • Livestock (for e.g., number of livestock, average yield of livestock, etc.).
  • Cultivation Data (for e.g., Crop details, Land use and sown details, Soil details, etc.)
  • Online Identifiers and other Technical Data (for e.g., IP address, browser type, device identifiers, etc.)

Where Do We Collect Your Personal Data From?  

We collect your Personal Data:

  • When you visit our website and use the Contact Us facility.
  • When you interact with our Cluster team, including Community Development Officer (CDO), Village Development Officer (VDO), etc.

How Do We Use Your Personal Data? 

We use your Personal Data:

  • If you visit our website, we process your Personal Data to optimize your website experience.
  • If you are sending a message via the contact us page, we process your personal data to respond to your queries
  • If you are a beneficiary, we process your personal data to aid in availing social security scheme, providing welfare interventions, conducting community development activities, evaluating outcomes of our welfare activities in your area and ensuring veracity of the assistance provided by SST.

On What Legal Grounds Do We Process Your Personal Data? 

We process your Personal Data by relying on one or more of the following legal grounds: 

  • You have consented to us processing your Personal Data for specified reasons.
  • The processing is for the State / any of its instrumentalities to provide you with such benefit as may be prescribed
  • The processing is necessary for compliance with a legal obligation we may have towards other stakeholders like law enforcement agencies, government agencies, regulators, etc.

Disclosure to Third Parties:
We may disclose your Personal Data to:

  • TVS Motor Company Ltd. and it’s group companies for business and operational purposes;
  • Third Party Service Providers who work for us or provide products or services.

We may share your Personal Data under the following circumstances:

  • To respond to court orders or legal process or quasi-judicial authorities or to establish our legal rights or defend against legal claims.
  • if we are acquired by or merged with another company.

International Data Transfer  
The data collected from you is stored in India. We may transfer your personal data to other countries outside your country of residence for any of the purposes defined in this Privacy notice to the entities mentioned above. Any personal data that we transfer will be protected in accordance with this privacy notice.

How Do We Use Cookies and other Tracking Mechanisms?

We use cookies and other tracking mechanisms on our website to collect data about you. We use the data collected from cookies and trackers to analyze trends and statistics. This will help us optimize and customize your website experience and to provide better website functionalities.

How Do We Secure Your Personal Data? 

We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure that appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission, and deletion. We train our employees in the importance of maintaining the privacy and security of your Personal Data. We ensure that the third parties with whom we share your Personal Data under appropriate contracts take appropriate security measures to protect your Personal Data in line with our policies. 

How Long Do We Keep Your Personal Data? 

We retain your Personal Data for as long as it is required to fulfil the purposes outlined in this Privacy Notice and for legal or regulatory reasons.

How Do We Keep This Notice Up to Date? 

We regularly review and update our Privacy Notice to ensure it is up-to-date and accurate. Any important changes to this privacy notice will be posted on this page. When we post changes to this Privacy Notice, we will revise the “last updated” date. 

Limitation of Liability

To the extent permissible under the law, we shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, information, or other intangible losses (even if we have been advised of the possibility of such damages), arising out of this Privacy Policy.

Governing Law, Jurisdiction and Dispute Resolution

This Privacy Policy shall be construed and governed by the laws of India without regard to principles of conflict of laws. However, if you have a dispute resolution mechanism available under the laws applicable in India, that mechanism shall be the primary method for resolving the dispute. In the absence of such a mechanism, all disputes, differences, claims, controversies and the like, which may arise between the parties to this Privacy Policy, including construction, meaning or operation or effect of the same shall be referred to sole arbitration of an arbitrator to be nominated by the MCCI Arbitration, Mediation and Conciliation Centre (MAMC), at the request of the authorised signatory of either TVS Motor or yourself, as the case may be, and such arbitration shall be conducted in accordance with the provisions of the Arbitration and Conciliation Act, 1996, or its statutory amendments, and in accordance with the MAMC’s Rules of Arbitration and Conciliation or its amendments, in English language, and the seat of arbitration shall be at Chennai. The Award passed by the Arbitrator shall be final and binding on both the Parties. For any interim relief, the courts in Chennai shall have exclusive jurisdiction.

How Do You Contact Us? 
For any further queries and complaints related to privacy, you could reach out to us at the following address:

Email: privacy@tvssst.com